Showing posts with label vmwaretools. Show all posts
Showing posts with label vmwaretools. Show all posts

Thursday, March 5, 2015

Complete installation of VMware tools caused Windows 2008 r2 server unexpected rebooted

Issue: I have received alert that one of the Windows 2008 R2 server unexpectedly rebooted

Findings:  upon checking the system logs found out that the system got unexpectedly rebooted and created Memory dump file. I copied the dump file and done analysis using win debugging tool.
                              after analyzing,  I found that vsepflt.sys caused this issue.



So when I search about this on internet, I found it isThe vShield Endpoint Thin Agent driver (vsepflt.sys).

 

 http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2082588




I confirmed it was installed together with vmwaretools.

cause: my server is already running with McAfee. So multiple antiviruses running on Windows system would  cause stack overflow issue( due to too many filters).


Solution: I uninstalled the vmware tools and reinstalled with typical setup. and confirmed that vshield endpoint thin agent driver is excluded.